– 11 shaft with pull-tabs. Electrical hazard rated. Low profile broad square toe. 1.5 walking heel. Reach out to us via direct messages. Return the item in its original packaging. Once we receive the incorrectly sized item, we will dispatch the new size to you. How do i return a western boot. Please send us a direct message. Ensure the item is returned in its original packaging. The return package is incomplete, specifically if the original packaging is missing. The item has been used or worn.